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Walkin- Content tech writer / L1 Support- 19th Sep @ Coimbatore

Walkin- Content tech writer / L1 Support- 19th Sep @ Coimbatore

ConfidentialCoimbatore, India
9 days ago
Job description

Greeting from Infosys BPM Ltd,

We are hiring for Content and Technical writer, L1 Support - Help Desk (Voice) skills. Please walk-in for interview on 19th Sep 2025 at Coimbatore location.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume

https : / / career.infosys.com / jobdescjobReferenceCode=PROGEN-HRODIRECT-224828

Interview details

Interview Date : 19th Sep 2025

Interview Time : 10 AM till 1 PM

Interview Venue :

T. V. Bros Hall, 662, Mettupalayam Rd, Sukrawar Pettai, R.S. Puram, Coimbatore, Tamil Nadu

Please find below Job Description for your reference :

Work from Office

Min 2 years of experience on project is mandate

Job Description : Content and Technical writer

  • Creating user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia (graphics and videos), scripts, in-app help, tutorials, API references, and social media content.
  • Testing the software that you describe in the UA deliverables.
  • Contributing to the usability of the software by reviewing UI screens and texts.
  • Structuring content and selecting distribution channels according to the information needs of your target groups.
  • Collaborating with customers and internal stakeholders to constantly improve the quality of your deliverables.
  • Preparing content for delivery, including the provision of metadata, following the standard production process.

Job Description : L1 Support - Help Desk (Voice)

  • Experience in a technical support role, preferably with Windows environments.
  • Strong understanding of Windows operating systems, including troubleshooting common issues.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner.
  • Active listening skills and a genuine desire to help others.
  • Proficient in PC troubleshooting methodologies and remote access tools.
  • REGISTRATION PROCESS :

    The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview).

    Candidate ID Registration process :

    STEP 1 : Visit : https : / / career.infosys.com / joblist

    STEP 2 : Click on 'Register' and provide the required details and submit.

    STEP 3 : Once submitted, Your Candidate ID(100XXXXXXXX) will be generated.

    STEP 4 : The candidate ID will be shared to the registered Email ID.

    SHL Test(AMCAT ID) Registration process :

    This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

    STEP 1 : Visit : https : / / apc01.safelinks.protection.outlook.com / url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0

  • STEP 2 : Click on 'Start new test' and follow the instructions to complete the assessment.
  • STEP 3 : Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen).
  • NOTE :

  • During registration, you'll be asked to provide the following information :
  • Personal Details : Name, Email Address, Mobile Number, PAN number.
  • Availability : Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24 / 7 availability, Transport Boundary) and reason for career change.
  • Employment Details : Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example).
  • Candidate Information : 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri / LinkedIn / Found it, or Direct), and Location
  • Interview Mode : Walk-in
  • Attempt all questions in the SHL Assessment app.
  • The assessment is proctored, so choose a quiet environment.
  • Use a headset or Bluetooth headphones for clear communication.
  • A passing score is required for further interview rounds.
  • 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected
  • Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.
  • Documents to Carry :

  • Please have a note of Candidate ID & AMCAT ID along with registered Email ID.
  • Please do not carry laptops / cameras to the venue as these will not be allowed due to security restrictions.
  • Please carry 2 set of updated Resume / CV (Hard Copy).
  • Please carry original ID proof for security clearance.
  • Please carry individual headphone / Bluetooth for the interview.
  • Pointers to note :

  • Please do not carry laptops / cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.
  • Regards,

    Infosys BPM Recruitment team.

    Skills Required

    Sap Software

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    Tech Support • Coimbatore, India

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