Operations Associate

Hiring : Operations Associate – Content Operations

Company : PhysicsWallah (PW)

Location : Sector 62, Noida (Hybrid | 6 Days Working)

Employment Type : Full-time

Laptop : Mandatory

About Us

PhysicsWallah (PW) is India’s leading EdTech platform, founded by Mr. Alakh Pandey in 2014. What began as a YouTube channel has now evolved into a nationwide education movement, empowering millions of students through affordable, high-quality learning. PW offers comprehensive resources and lectures for JEE, NEET, CA / CS, Commerce, and other competitive exams , making quality education accessible to all.

YouTube Channel : Physics Wallah

Role Overview

We are seeking a dynamic and detail-oriented Operations Associate – Content Operations to manage and streamline academic and content-related workflows. This role is ideal for individuals passionate about EdTech, operations, and process improvement in a fast-paced environment.

✅ Qualifications & Eligibility

Graduate in any discipline

1–2 years of relevant experience preferred (Freshers with strong skills may also apply)

Prior experience in EdTech or startup environments is an advantage

Must have own laptop

️ Skills & Requirements

Good understanding of CA / CS / Commerce student concerns (preferred)

Excellent communication and interpersonal skills

Strong proficiency in Google Sheets, Docs, and Drive (mandatory)

Knowledge of Power BI or data analysis tools is a plus

Detail-oriented with a strong focus on accuracy and quality

Ability to multitask and deliver results within defined TAT (Turnaround Time)

Key Responsibilities

Freelancer Onboarding & Coordination : Manage the complete onboarding and engagement process for freelancers (FLs).

Doubt Resolution Scheduling : Align and schedule FLs for doubt-solving sessions ensuring timely responses.

Audit & Quality Assurance : Review academic responses to ensure accuracy and consistency.

Copy Checking & Evaluation : Oversee content evaluation and ensure timely completion.

Performance Tracking & Reporting : Maintain and analyze FL performance metrics for internal review.

Finance Support : Assist in monthly payment coordination and validation for freelancers.

Cross-Team Collaboration : Work closely with SMEs, freelancers, and academic teams to ensure smooth operations.

Why Join PW?

Be a part of India’s fastest-growing EdTech organization .

Gain exposure to end-to-end operations management in a dynamic environment.

Opportunity to develop skills in process optimization, analytics, and stakeholder management .

Work with a team committed to transforming education accessibility in India .

How to Apply :

Interested candidates can apply through the link below :

https : / / forms.gle / Tepg8bLefnAR7Szd9