Job descriptionServices support – Process engineering teamProcess Mapping- Able to analyze and translate live workshop discussion and sources (procedural documentation and previous Visio / SIPOC maps) into process flows using consistent methodologyExceptional communication skills – both written and verbalExcellent analytical and abstraction reasoning skills, as well as problem solving abilityExpertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping / modelingStrong analytic and critical thinking skillsAdvanced skill level with Microsoft VisioIntermediate skill level in Microsoft Project, Word, and suite of Microsoft toolsPrior experience in process management systems (e.g., Signavio)Prior experience as business analyst or business / systems architect