Agiloft Implementation Specialist / Configuration Analyst

Position : Agiloft Implementation Specialist / Configuration Analyst

Responsibilities :

Implementation & Configuration :

Configure and customize the Agiloft platform according to client requirements, ensuring alignment with best practices.

Assist in the deployment and integration of Agiloft solutions with third-party systems (e.g., ERP, CRM).

Support end-to-end implementation activities, from requirements gathering to post-go-live support.

Client Support :

Provide ongoing support to clients, troubleshooting issues and offering effective solutions.

Conduct training sessions for end users to ensure a smooth transition post-implementation.

Work closely with clients to understand business requirements and provide system enhancements or customizations where needed.

System Optimization & Maintenance :

Monitor system performance and suggest improvements for efficiency and functionality.

Perform regular system updates and troubleshoot issues with the Agiloft system.

Collaboration :

Work closely with cross-functional teams (technical, project management, and client teams) to ensure project milestones are met.

Communicate effectively with clients to set expectations, deliverables, and timelines.

Documentation :

Maintain clear and accurate documentation of configurations, customizations, and system changes.

Assist in the creation of user guides and training materials for clients.

Required Experience

Experience :

0-5 years of hands-on experience working with the Agiloft platform, preferably in contract lifecycle management or related business systems.

Technical Skills :

Proficiency in configuring Agiloft, understanding workflows, document templates, reporting, and system integration.

Problem-Solving :

Strong troubleshooting skills and the ability to analyse and resolve complex technical issues.

Communication :

Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Project Management :

Ability to manage multiple projects simultaneously while meeting deadlines and client expectations.

Education :

Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field (preferred but not required).

Preferred Skills (If experienced) :

Experience with Agiloft integrations with Salesforce, SAP, or other CRM / ERP systems.

Knowledge of programming / scripting languages (e.g., JavaScript, SQL) for advanced customizations is a plus.

Experience in other enterprise software or CLM solutions.

Certification in Agiloft or related project management frameworks is a plus.

Freshers :

Knowledge of any programming / scripting languages (e.g., Java, Python, JavaScript, SQL, etc.) for advanced customizations is a plus.

Comprehensive training on the Agiloft platform will be provided, along with company support for obtaining certification.

Familiarity with the Contract Lifecycle Management (CLM) domain is a plus.

Share your profile via email recruitment@epitomecloud.com