Recruitment Specialist

About Giggso Giggso is a US-based AIOps / MLOps platform dedicated to helping support teams significantly improve Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR), while reducing operational costs and ensuring compliance. We automate operations using cutting-edge AI, ML, and Blockchain components to provide a secure governance system for businesses.Key ResponsibilitiesAs our Talent Acquisition Specialist, you will be pivotal in scaling our teams across India and the United States. A significant part of your role will involve navigating the complexities of US staffing and employment compliance.I. Global Full-Cycle Technical Recruiting (India & US)End-to-End Recruitment : Own the entire technical recruitment lifecycle for a variety of roles, including Software Engineers, DevOps, Data Scientists, Product Managers, and AI / ML Specialists, from initial job brief through offer negotiation and onboarding.Strategic Sourcing : Develop and execute multi-faceted, creative sourcing strategies (e.G., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies.Exceptional Candidate Experience : Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values.Stakeholder Partnership : Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress.II. US Staffing & Employment ComplianceUS Employment Expertise : Maintain an up-to-date, in-depth understanding of US employment types (e.G., W2, 1099, C2C, Permanent Hire) and their associated legal, tax, and contractual restrictions / implications for both onshore and offshore hiring.Compliance Integration : Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements.Contract Negotiation : Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggso’s compensation structure.III. Vendor Management & Staffing OperationsGlobal Vendor Strategy : Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing in niche US and India IT talent.Performance & SLA Management : Establish and monitor clear Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all vendors (e.G., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders.Cost Control : Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget.Process Optimization : Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database / system.Qualifications & SkillsExperience : 3+ years of progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment.US Staffing Mandate : Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements, including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances.Vendor Management : At least 1 year of direct experience managing, negotiating with, and evaluating the performance of external staffing / recruitment agencies.Communication & Influence : Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts.Education : Masters degree in Human Resources (Full-time program is mandatory).