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Operations Assistant

Operations Assistant

ShipZYCartbangalore, karnataka, in
22 hours ago
Job description

Hi there!

We are looking for an Operations Assistant with 2 to 3 years of experience, who has experience in the Logistics Industry.

Key Responsibilities

  • Create and manage shipping labels across multiple courier partner portals
  • Ensure accuracy of shipment data such as consignee details, package weight, dimensions, and destination before label creation.
  • Update internal shipment trackers with label details, tracking IDs, and status updates.
  • Coordinate with warehouse and dispatch teams to ensure timely handover of shipments.
  • Verify pickup schedules and follow up with courier partners in case of delays or discrepancies.
  • Maintain records of daily bookings and manifests for reporting and reconciliation.
  • Identify and resolve booking errors or duplicate label issues quickly.
  • Assist the operations manager in daily dispatch planning and documentation.

Required Skills and Tools

Proficiency in :

  • Courier portals :
  • Office tools : Microsoft Excel / Google Sheets (mandatory)
  • Communication tools : Email, WhatsApp Web, Slack
  • Document management : Google Drive / Dropbox
  • Basic familiarity with CRM or order management tools (Like Zoho) is a plus.

    • Qualifications

  • Education : Bachelor’s degree (preferred) or relevant diploma in logistics, commerce, or operations.
  • Experience : 1–3 years in logistics operations, courier coordination, or shipping label generation.
  • Language Proficiency : Excellent English (written and spoken); Hindi or regional language proficiency is a plus.
  • Technical : Strong computer literacy and ability to work with multiple online systems simultaneously.

    • Key Attributes

  • High attention to detail and accuracy.
  • Ability to multitask and meet daily dispatch deadlines.
  • Reliable, proactive, and organized in managing shipment flow.
  • Strong communication and coordination skills.

    • Compensation

  • Competitive salary based on experience.
  • Performance-based bonuses and growth opportunities.
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    Assistant Operation • bangalore, karnataka, in