Salesforce CRM Professional

Main Purpose :

We are looking for an experienced Salesforce CRM Professional who will manage and optimize Salesforce functionalities, including creating dashboards, reports, and sequences, and handling other technical tasks within the platform.

The ideal candidate will have at least two years of hands-on experience working with Salesforce CRM, with the ability to communicate effectively and solve problems. You will act as the go-to Salesforce expert, ensuring the platform is utilized to its full potential across teams.

Specific Responsibilities :

• Administer and configure Salesforce CRM, ensuring proper setup and alignment with business needs.
• Create and manage custom dashboards, reports, and workflows to support various departments.
• Build and optimize sequences and automation workflows to enhance marketing, sales, and customer service processes.
• Perform regular data imports, exports, and integrations with other tools as needed.
• Troubleshoot and resolve Salesforce-related issues, providing technical support to users.
• Train and support team members on Salesforce best practices, ensuring effective platform usage.
• Stay updated with new Salesforce features and updates, to implement to optimize business processes.
• Monitor system performance, ensuring data integrity and proper usage across teams.

Skill Requirements - Essential :

Skill Requirements - Preferable :

Person Specification / Attributes :

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

(ref : hirist.tech)