Technical Manager - Storage and Backup operations

Minimum Qualifications :

• Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems).
• OR
• Bachelors degree in a non-technical field (e.g., Business, Humanities, Marketing) and 1+ year of IT-relevant experience.
• OR
• High School Diploma or equivalent and 3+ years of IT-relevant experience.
• 2+ years of any combination of academic or work experience with programming (e.g., Java, Python, etc.).
• 1+ year of any combination of academic or work experience with Data Structures, algorithms, and data stores.

Prospective candidate should be technically sound in the following.

• Working independently with minimum supervision.
• Have prior knowledge working in 24 / 7 / 365 IT infrastructure operation.
• Providing supervision to direct reports.
• Broad knowledge and understanding of different IT applications and infrastructure.
• Strong analytical / problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required
• Strong understanding of ITIL or similar service management process standards
• Devops, s / w development and scripting
• NetApp cluster modes, Dell Isilon and Pure Storage
• Cohesity Data Protect and Dell EMC Networker
• Tape libraries from vendors like Oracle and Spectra logic or similar
• Snapmirrors / Snapvaults and Disaster Recovery (including Disaster Recovery of Backup catalogs)
• Knowledge on OS (Linux and / or Solaris)

Prospective candidates having following is an added advantage.

• Having excellent interpersonal and leadership skills will be critical for success : success depends on building rapport and credibility with multiple stakeholders across the organization.
• Track record with delivering high availability in complex, global environments.
• Have a wide degree of creativity and latitude to adjust to rapidly changing plans and circumstances.
• Experience working in a hybrid on-prem and public cloud environment.
• knowledge on Splunk queries and Splunk Dashboards
• Certifications from major vendors like NetApp, Dell and Cohesity.
• Any other skills that support storage and backup, not covered above.

Minimum qualification :

• Sound knowledge in end-to-end backup storage activities
• Providing supervision to direct reports.
• Manage systems to provide insight into utilization, and configuration Ability to manage / handle Sev 1 tickets on priority and flexible with working hours.
• Analytical / problem solving ability. Time management and organizational skills Ability and desire to learn new skills quickly
• Excellent communication skills, both verbal and written

Preferred Qualification :

• 10+ years of relevant Storage & Backup technologies.
• Willingness to learn new technologies and processes, and quickly apply them
• Ability to work seamlessly with both vendors and internal stakeholders
• Collaborate with cross-functional team to achieve common objectives
• Identify and drive efficiency improvement initiatives
• Ability to escalate critical issues to internal and / or 3rd-parties, as appropriate, and communicate status and resolution to the team.
• Ability to work in a team environment as well as independently while making sound decisions
• Comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Good knowledge of industry tools.

Skills Required

Storage, Linux, Backup, Netapp, cohesity , Itil