FOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDINLocation : Remote (Anywhere in India)
Freelancer Role - Rs 200 per hour (5-6 hours of work per day)
Work Timing - 08 : 00 pm to 05 : 00 am IST
Need to have your own laptop with Windows 11 or above and a high speed internet connection
Job Overview :
We are looking for a dedicated and customer-centric Spanish Chat Support Specialist to provide excellent chat-based support to our US-based customers. This is a remote contractor role requiring strong communication skills in Spanish (C1 level and above), along with a reliable laptop and broadband connection.
Key Responsibilities :
- Provide real-time chat support to Spanish-speaking customers in the US.
- Resolve customer queries efficiently while maintaining high service standards.
- Accurately document customer interactions and troubleshoot issues as required.
- Ensure timely and professional responses to enhance customer satisfaction.
- Collaborate with internal teams to address and resolve customer concerns.
Requirements :
- Proficiency in Spanish (C1 level or higher) and good English communication skills.
- Own laptop with updated OS and antivirus protection.
- Stable broadband connection with adequate speed for seamless chat operations.
- Prior experience in customer support or a related field is preferred.
- Ability to work flexible hours to support US & UK time zones.
- Strong problem-solving skills, attention to detail, and customer-first mindset.
What We Offer :
- Flexible remote work environment.
- Opportunity to work with a US-based client.
- Dynamic and supportive team culture.