Program Manager
JOB DESCRIPTION :
Esper is experiencing hyper growth! We?re the industry's first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world's most innovative major brands in retail, hospitality, logistics, and healthcare.
Esper is looking for an experienced software engineering Technical Program Manager, who is business strategy, process, and technically minded. This role will lead complex, cross functional technical programs and projects. In addition, this role will involve a hands-on approach to own and scale our Product Engineering processes and will need to be a self starter, and use a friendly, flexible approach in a process-light environment.
What You'll Be Doing :
- Directed cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large- scale technology initiatives.
- Developed and executed program roadmaps aligned with strategic business goals, ensuring on-time delivery of mission-critical projects.
- Managed end-to-end program lifecyclefrom planning and requirements gathering to risk management, execution, and post-launch reviews.
- Collaborated with executives to prioritise initiatives, resolve escalations, and maintain transparency through clear communication and reporting.
- Scaled Agile program management frameworks, improving delivery predictability and cross-team collaboration.
- Mentored engineers and product managers, fostering a culture of accountability and continuous improvement.
- Defined and tracked OKRs and KPIs to measure success and align with broader business objectives.
- Worked with technical leads to evaluate architecture decisions, resolve blockers, and ensure alignment between technical and business goals.
Skills & Abilities :
B.tech / B.E degree preferred Computer Science / IT6-8+ years of industry experience in Software IndustryMinimum of 2-3 years of software engineer and 4-6 years of technical program / project management experienceBonus Points if You have :
Experience delivering and supporting a major software releaseCertification in SAFe, Agile Leadership, ITILExcellent balance of interpersonal, organizational, and technical skillsManaging relationships with key partners or vendorsAbility to evangelize and represent a technical communityExperience managing cross-functional projectsEffective working and partnering with executive level staffAbility to deal with ambiguity and create order out of chaosExperience managing and tracking budgetsExperience as a software engineering managerProven experience in leading globally distributed teamsWhat we think makes us special :
Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We?re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don?t hire just to fill a spot, we want you to make a difference.
(ref : hirist.tech)