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Retail Sales Specialist

Retail Sales Specialist

ConfidentialDelhi, India
6 days ago
Job description

Job Title : Retail Sales Associate, Lab Diamond Jewellery

Location : Lajpat Nagar, Delhi 110024, and Other Locations (Gurugram)

Job Type : Full-time

Experience : Minimum 2 years in diamond jewellery retail

Languages Required : Fluent in English & Hindi

About Us

We are a new-age luxury Lab Diamond Jewellery brand redefining elegance and craftsmanship for the modern Indian consumer. Our collections blend tradition with contemporary design, offering a personalized shopping experience that celebrates individuality. At MARQA, we are friends first.

Job Overview

We are seeking a dynamic Retail Sales Associate with a passion for luxury jewellery and an eye for detail. The ideal candidate will have prior experience in diamond jewellery retail, excellent communication skills, and a customer-first approach.

Key Responsibilities

  • Client Engagement : Greet customers warmly, understand their preferences, and provide personalized recommendations.
  • Product Knowledge : Maintain deep knowledge of diamonds, gold, and jewellery trends to educate and guide customers in their purchase journey.
  • Sales & Upselling : Achieve and exceed sales targets through consultative selling, cross-selling, and upselling techniques.
  • Store Operations : Assist in inventory management, display setup, and maintaining store aesthetics as per brand guidelines.
  • Billing & Documentation : Handle invoicing, certifications, and other necessary documentation with precision.
  • Customer Relationship Management : Build and nurture long-term relationships with clients, ensuring high levels of retention and repeat business.

Key Requirements

  • Minimum 2 years of experience in diamond jewellery retail sales.
  • Strong communication skills in both English & Hindi. Additional regional languages are a plus.
  • Well-groomed, presentable, and confident with a strong sense of aesthetics.
  • Target-driven mindset with a passion for delivering exceptional customer service.
  • Tech-savvy – comfortable using POS systems, CRM tools, and digital catalogues.
  • Understanding of jewellery certification (GIA, IGI, etc.) and basic diamond grading knowledge.
  • Ability to work in a fast-paced retail environment and handle multiple customers efficiently.
  • Perks & Benefits

  • Competitive salary + attractive incentives on sales.
  • Exclusive staff discounts on jewellery.
  • Training & growth opportunities within the company.
  • A vibrant and professional work environment with a fast-growing brand.
  • Join us and be a part of a brand that celebrates brilliance, both in jewellery and in people.

    To apply, send your CV to +91 9256255625 / [HIDDEN TEXT] or visit our store.

    Skills Required

    POS Systems, CRM Tools

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