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Appian Support Engineer - Remote - 4 to 8 Years - ASAP Joiner Required

Anlage Infotech (India) P LtdHyderabad, Telangana, India

7 hours ago

Job description

Dear All,

Hiring for Appian Support Engineer for 1 MNC client, Remote Position from PAN India.

Exp : 4+ Years

Mode of work : Permanent Remote

NP : Immediate Joiners only required

JD -

We are seeking a skilled and proactive Appian Support Engineer to join our team. In this role, you will be responsible for providing L2 / L3 support for Appian-based applications, ensuring high availability, performance, and reliability of business-critical workflows..

Key Responsibilities :

Provide L2 / L3 support for Appian applications, including incident resolution, root cause analysis, and performance tuning.
Monitor application health and proactively identify potential issues using Appian and third-party monitoring tools.
Collaborate with development teams to deploy patches, enhancements, and new features.
Manage and maintain Appian environments (Dev, Test, UAT, Prod), including version upgrades and hotfixes.
Create and maintain support documentation, knowledge base articles, and runbooks.
Participate in on-call rotation and provide timely support during critical incidents.
Work with Appian support and other vendors to resolve platform-level issues.
Ensure compliance with SLAs, security policies, and change management processes.

Required Skills & Qualifications :

3+ years of experience in Appian BPM platform support or development.

Strong understanding of Appian architecture, components, and deployment processes.

Experience with Appian 21.x or later versions.

Proficiency in troubleshooting SAIL interfaces, process models, and integrations.

Familiarity with Appian DevOps tools (e.g., Jenkins, Git, Automated Deployment Manager).

Knowledge of SQL, REST APIs, and web services.

Experience with monitoring tools (e.g., Splunk, AppDynamics

Excellent communication and problem-solving skills. Preferred Qualifications :

Appian Certified Associate Developer or higher.

Experience in Agile / Scrum environments.

Exposure to cloud platforms (AWS, Azure) and containerization (Docker, Kubernetes).

Familiarity with ITIL practices and ticketing tools like ServiceNow or JIRA.

Interested candidates who can join on immediate basis please apply with below details

Exp : CTC :

ECTC :

NP :

Regards

Syed

syed.m@anlage.co.in

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Support Engineer • Hyderabad, Telangana, India