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Job For Customer Service Executive-BPO Industry-Mumbai, Maharashtra, India-3 L Lakshmi-9152028139

Seven Consultancymumbai, India

6 hours ago

Job description

JOB DETAILS

Handling overall operations of Logistics from source to delivery.

Be a first point of contact to handle and resolve customer complaints.
Research information and troubleshoot problems using available resources.
Getting deep into issues & providing efficient solution with help of the

internal Team.

Monitoring loads on the application system

Email communications and follow-ups

Previous International customer service experience

Excellent written and verbal communication skills

Good listening skills

Must be able to understand issues, help create solutions

FUNCTIONAL AREA

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Customer Service • mumbai, India