Partner with in-market business and P&C stakeholders to understand up- and reskilling needs
Collect local capability & skills gaps and requirements and share with the Head of Local Learning
Develop local deployment plans, in alignment with the annual learning plan, for the respective market and GBU / GF, covering both functional and transversal needs
Implement local deployment plans for the respective market and GBU / GF in partnership with Global Learning Services
Create an engagement plan for the respective market and GBU / GF, aligning with their specific needs and objectives
Localize communications material to the specific markets
Implement local engagement plan for the respective market and GBU / GF in partnership with Global Learning Services
Partner with Global Learning Services to analyse feedback from learners, share with Head of Local Learning and actively drive continuous improvement to ensure a positive learning experience
Customize learning programs to local requirements with support and in close collaboration with Global Learning Services, incl. adapting to local standards, norms and cultural aspects and overseeing translations
Act as a Subject Matter Expert faciliator, where applicable
Identify and source SME facilitators in alignment with local deployment plan facilitation of trainings while ensuring all logistics are properly arranged for each training session
About you
Bachelors degree in related field required.
Minimum 5 years of learning and development function and / or relevant business experience in the context of a matrixed organization
Proven track record in project management and planning
Understanding of 3Es (Education, Exposure, Experience) and how to subscribe in both the development and learning setting.
Proven communication and engagement skills with a well-developed ability to efficiently and productively communicate both verbally and in writing (English & Spanish)
Advanced technical proficiency for use in live Training
Outstanding organizational skills, time management and dealing with conflicting priorities.
Strong interpersonal skills (with demonstrated stakeholder management, conflict management / resolution in group dynamic)
Experience working with senior business stakeholders to influence and be a credible business partner at all levels within the organization.