Description
We are seeking a motivated and skilled System Engineer- Technical Support to join our team. The ideal candidate will have 1-3 years of experience in technical support, system engineering, and troubleshooting. The role requires strong analytical and communication skills, as well as the ability to work in a fast-paced environment and manage multiple priorities simultaneously.
Responsibilities
- Involves Installation, Configuration, Troubleshooting of OS, Laptops, Desktops, Printers, Network, etc. Will need to deliver services based on SLA using some ticketing software. Ideally should have urge to learn and achieve customer satisfaction.
Skills and Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field1-3 years of experience in technical support, system engineering, or related fieldSolid understanding of operating systems, networking, and hardwareExperience with troubleshooting and resolving technical issuesExcellent analytical and problem-solving skillsStrong communication and interpersonal skillsAbility to work independently and as part of a teamCertifications in relevant technologies such as Microsoft, Cisco, or VMware are a plusSkills Required
Linux, Networking