Client Engagement Partner (IT Services)

We are looking for an experienced

Client Engagement Partner

to manage and grow relationships with our key enterprise clients. In this senior role, you will act as a trusted advisor, ensuring strong client engagement, successful adoption of our solutions, and long-term business value.

Responsibilities :

Own and manage relationships with a portfolio of enterprise clients.

Understand client strategies, challenges, and technical environments to deliver tailored solutions.

Lead onboarding, executive reviews, and strategic planning sessions.

Represent the client internally by working closely with Product, Engineering, Sales, and Customer Success.

Conduct executive-level discussions and align solutions with client objectives.

Use data, KPIs, and market insights to provide recommendations and measurable value.

Identify opportunities for growth through upselling, cross-selling, and expansion.

Translate client feedback into actionable improvements in products and services.

Keep track of industry and technology trends to advise clients effectively.

Requirements

10+ years in account management, client success, or consulting within a technology environment.

Experience managing complex, multi-stakeholder enterprise relationships.

Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP).

Strong communication, negotiation, and executive-level presentation skills.

Proven ability to build trust and influence senior decision-makers.

Proficiency in CRM systems (Salesforce, Zoho) and experience with data-driven engagement.

Bachelor’s degree in Business / Technology; MBA is an advantage.

What we offer :

An opportunity to work with leading enterprise clients, influence their digital transformation journey, and build long-term partnerships as part of a collaborative team.