Program Operations and Logistics (education experience compulsory)

Company Description

Learn with Leaders (LWL)

empowers middle and high school students by connecting them with renowned faculty, thought leaders, and peers from around the globe. Through year-round programs — including global summer camps, workshops, research initiatives, and online conferences — LWL helps students explore new interests, build meaningful networks, and nurture creativity. The organization inspires young minds to dream bigger and achieve their full academic and personal potential.

Role Description (mandatory education experience)

We are seeking a

Program Operations and Partnerships Manager

to lead the execution of both

on-ground camps

and

online programs . This full-time, remote role involves overseeing all aspects of operations, logistics, partnerships, and quality management — ensuring that every program meets the highest standards of safety, engagement, and impact.

Note :

Experience working with minors and a valid

Safeguarding Level 3 certification

are mandatory.

Key Responsibilities

1. Student-Facing Responsibilities

Manage

student onboarding, engagement, and communications

across all program formats.

Track

student projects, testimonials, and outcomes , ensuring data accuracy and timely reporting.

Maintain comprehensive

Excel-based tracking systems

for over 500 participants.

Provide responsive and empathetic

support to students and parents , ensuring an excellent learning experience.

2. Mentor-Facing Responsibilities

Lead

mentor recruitment, onboarding, and training , ensuring alignment with program goals.

Coordinate with mentors and facilitators to ensure

consistent curriculum delivery and engagement .

Gather and review

mentor feedback

to maintain teaching excellence.

Facilitate clear communication between mentors, facilitators, and the LWL team.

3. Camp Management (On-Ground Programs)

Oversee

end-to-end logistics

including

airport transfers, accommodation, transport, meals, and safety protocols .

Ensure

Safeguarding and Child Protection standards (Level 3)

are rigorously followed.

Coordinate with local vendors, staff, and venues to maintain

smooth operations and safety compliance .

Supervise on-ground teams to uphold

student well-being and program quality .

4. Online Program Management

Oversee

virtual workshops and research programs , managing scheduling, communication, and participant experience.

Monitor

feedback and testimonials

to continuously improve online offerings.

Support

content and curriculum delivery , ensuring consistency and engagement.

Collaborate with academic, marketing, and tech teams for program enhancement.

5. Partnership Management

Identify and

reach out to potential institutional and strategic partners

to expand LWL’s global footprint.

Structure new collaborations and programs

in partnership with schools, universities, and thought leaders.

Manage

ongoing partner relationships , ensuring mutual goals, impact reporting, and program success.

Work with leadership to

develop innovative partnership models

and joint initiatives.

6. Quality & Continuous Improvement

Maintain high

program quality and delivery standards

across all initiatives.

Track and analyze

feedback scores, performance metrics, and participant satisfaction .

Develop reports and recommendations for

process improvement and innovation .

Ensure operational consistency across diverse program types and geographies.

Qualifications

Proven experience in

Program or Operations Management in education , ideally in education, youth engagement, or training.

Strong

Excel and data management skills

for participant tracking and reporting.

Experience managing

on-ground logistics, safety, and safeguarding

for minors.

Demonstrated success in

Partnership Development and Relationship Management .

Excellent

communication and stakeholder coordination

skills across cultures and time zones.

Strong

analytical, problem-solving, and organizational

skills.

Bachelor’s degree in

Education, Management, or related field

(preferred).

Ability to work independently and manage multiple projects in a fast-paced, remote environment.

Please reach out to ipsita@learnwithleaders.com for the next steps.