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Process Associate

Process Associate

Career Comfortvellore, India
23 hours ago
Job description

Customer Support Executive – NIGHT SHIFT (Inbound Voice)

Location

  • Salt Lake, Sector V, Kolkata (On-site with free cab drop service)

Shift & Schedule

  • Night Shift aligned with U.S. time zones
  • Days Off : Fixed weekends – Saturday & Sunday
  • Schedule : Monday to Friday workweek

    • About the Role

  • Handle inbound voice calls from U.S. Healthcare service / customers—no sales, no targets.
  • Resolve queries professionally and accurately, ensuring timely issue resolution.
  • Listen actively, empathize, and provide clear, personalized support.

    • Requirements

  • Strong communication skills in English (verbal & written), preferably US accent-neutral.
  • Minimum 12th pass; graduation or diploma is a plus.
  • Comfortable working night shifts in U.S. time zones.
  • Preferred : Fresher / Prior experienced, All are welcome.

    • Compensation & Benefits

  • In-hand Salary : ₹15,000–₹19,000 per month
  • Travel Allowance + Subsidized Meals
  • Free Cab Drop after night shift
  • Attendance Bonus : ₹1,000 per month
  • Annual Performance Bonus : Up to ₹15,000
  • PF & ESI coverage

    • Interested candidates are encouraged to apply immediately :

    Call or WhatsApp : HR kanchan at

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