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Conversion Analyst

Conversion Analyst

ValueMomentumKollam, Republic Of India, IN
5 days ago
Job description

Role : Conversion Analyst

The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data / document mapping, configuration setup and quality checks to ensure accurate and timely delivery.

Key Responsibilities :

  • Configuration & Onboarding :
  • Configure DP1 and IBS Merge solutions as per onboarding requirements
  • Perform configuration and onboarding setup activities
  • Maintain version control and track configuration changes
  • Coordination & Reporting :
  • Coordinate with internal BA, QA, Ops, and PM teams
  • Monitor onboarding progress and update internal trackers
  • Support process improvements and reusable asset creation

Required Skills :

  • Experience in BFSI / KPO / BPO back-office operations
  • Good communication and comprehension skills
  • Strong analytical ability and attention to detail
  • Proficiency in Excel and handling structured data
  • Ability to learn and work with enterprise tools / platforms
  • Documentation and process adherence skills
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    Analyst • Kollam, Republic Of India, IN

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