System Administrator

Job Description

Key Responsibilities

System & IT Support

Install, configure, and troubleshoot desktops, laptops, and peripherals

Manage user accounts, system access, and software installations

Provide day-to-day IT support and bug fixing for employees

Maintain IT inventory and handle asset tracking

Microsoft & Software Management

Administer Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)

Support with device setup, updates, and Microsoft OS troubleshooting

Network & Server Basics

Set up and maintain routers, switches, and Wi-Fi networks

Basic server support (file sharing, user roles, access control)

Perform basic network configuration and monitoring

Web & Network Security

Monitor and maintain antivirus, firewalls, and basic endpoint protection

Identify and patch system vulnerabilities

Ensure data safety and implement basic IT security practices

Automation & AI Tools

Use workflow tools like N8N, Zapier, or Power Automate for simple automation

Support teams in using AI tools (e.g., ChatGPT, Microsoft Copilot) for productivity

Explore and test new tools to improve internal processes

Documentation & Compliance

Maintain logs of system changes, incidents, and configurations

Ensure systems follow company policies and compliance standards

Requirements

2–3 years of hands-on experience in IT / System Administration

Strong knowledge of Windows OS, Microsoft 365, and computer hardware

Familiarity with networking (LAN / WAN, IP, DHCP, DNS, routers, Wi-Fi)

Basic understanding of web / network security practices

Exposure to automation tools (N8N, Zapier) and AI tools is a plus

Good problem-solving, multitasking, and communication skills

Degree in IT, Computer Science, or a related field

Certifications like CCNA, MCSA, CompTIA A+ are a plus

Benefits

Opportunity to manage a wide range of IT functions in a growing company

Exposure to automation, cloud, AI, and modern tech tools

Collaborative and supportive work environment

Freedom to experiment, learn, and grow

Requirements

Proven experience leading content strategy and publishing across blogs, landing pages, emailers, product pages, and video scripts. Strong editing and writing skills with a focus on compelling, creative, and conversion-driven copy. Deep understanding of medical accuracy and compliance with FDA / Health Canada regulations. Ability to maintain brand voice across all content formats and channels. Expertise in scriptwriting for videos (product demos, social reels, YouTube, educational). Solid grasp of SEO best practices and Google AI Overviews optimization. Proficient in using AI tools like ChatGPT, Perplexity, Jasper, SurferSEO, and Google AI for content research and creation. Experience developing and managing a content calendar aligned with marketing campaigns. Strong collaboration skills with cross-functional teams including writers, designers, marketers, and medical reviewers. Analytical mindset with the ability to track content performance (rankings, engagement, conversions) and make data-driven improvements. Up-to-date with the latest trends in SEO, Google algorithm updates, AI tools, and supplement industry compliance.