key responsibilities :1.issuing air tickets: you will be responsible for issuing and confirming flight tickets for customers based on their travel requirements.2.providing customer service: assist customers with their queries, provide information on flights, fares, schedules, and help them with booking tickets.3.handling reservations: make and modify flight reservations, manage ticket changes, cancellations, and rebookings as needed.4.processing payments: collect payments for ticket bookings, issue invoices, and ensure accurate financial transactions.5.coordinating with airlines: communicate with airlines to check seat availability, resolve booking issues, and coordinate special requests.required skills and expectations :1. good communication skills to interact with customers and airlines effectively.2. basic knowledge of computer systems and ticketing software to process bookings and payments efficiently.3. attention to detail to accurately record customer information, flight details, and payment transactions.4. ability to multitask and work in a fast-paced environment to handle multiple bookings simultaneously.5. customer-focused approach to provide excellent service and address customer needs promptly and courteously.Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, M.A
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata