Sales Manager

Key Responsibilities

Team Leadership : Train and mentor sales team members, set individual and team sales goals, and monitor performance to meet targets.

Sales Strategy : Develop and implement effective sales plans to expand the customer base and increase market share for IT products / services.

Client Relationship Management : Build and maintain long-term relationships with key clients, addressing their technical and business needs.

Sales Projections : Break down overall budgets into actionable sales projections for team members, tailored to geographic regions or product lines.

Market Analysis : Analyse market trends, competitor offerings, and emerging technologies to identify new business opportunities.

Cross-Functional Collaboration : Work with marketing, product development, and technical teams to align sales strategies with company goals and client needs.

Performance Monitoring : Track sales metrics, generate reports, and adjust strategies to meet revenue goals.

Negotiation and Closing : Lead negotiations for high-value contracts and ensure successful deal closures.

Customer Support : Provide after-sales support to ensure client satisfaction and foster repeat business.

Qualifications and Education

Education : A bachelor’s degree in information technology, Business Administration, or Marketing is a plus, but a master’s degree (e.g., MBA), or certifications like Certified Professional Sales Leader (CPSL) or Certified Sales Executive (CSE) are not always required.

Experience : Minimum of 5 years in sales, with at least 3 years in a sales leadership role, preferably in the IT industry (e.g., software or IT services sales).

Industry Knowledge : It is essential to have a deep understanding of IT products / services, such as cloud computing, cybersecurity, or IT Services

Key Skills

Leadership : Ability to motivate, coach, and manage a sales team to achieve high performance.

Communication : Excellent verbal and written communication skills for client interactions, team leadership, and presentations.

Technical Knowledge : Familiarity with IT solutions, CRM software (e.g., Salesforce, HubSpot), and emerging technologies.

Negotiation : Strong negotiation skills to close deals and secure favourable terms.

Analytical Skills : Ability to analyse sales data, forecast trends, and develop data-driven strategies.

Interpersonal Skills : Build client trust and foster collaboration with internal teams.

Problem-Solving : Address client pain points and propose tailored IT solutions.

Time Management : Prioritise tasks to meet deadlines and targets in a fast-paced environment.

Work Environment and Conditions

Hours : Typically full-time, potentially for more extended hours during deadlines, client meetings, or conferences. Some roles may involve shift-based work or extended hours for networking events.

Travel : Frequent travel may be required to meet clients or attend industry events.

Work Setting : May work in an office, allows flexibility, requires on-site presence.

Pressure : High-pressure role due to sales targets, team performance expectations, and client demands.