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Software Technical Lead (17 / 10 / 2025)

Software Technical Lead (17 / 10 / 2025)

IBM ICE Q2DIndia
19 hours ago
Job description

Reports to : Management

Primary Role : Direct and manage all technical operations to ensure smooth academic delivery.

Responsibilities :

  • Lead the IT team (LMS, ERP, assessment, support).
  • Plan and oversee implementation of new technology solutions.
  • Ensure exam platforms are reliable, secure, and student-friendly.
  • Coordinate with Academic Head to align IT systems with academic needs.
  • Troubleshoot escalated issues during exams and resolve within timelines.
  • Manage vendor relations (if external tools are used).
  • Regularly upgrade systems to adopt new technologies.
  • Conduct training sessions for IT staff and faculty on technical tools.

Deliverables :

  • Weekly and monthly IT performance reports.
  • 100% uptime during exam periods.
  • Successful integration of all academic content into systems.
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    Technical Lead • India

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