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Sales Team Performance Director

Sales Team Performance Director

Grexa AIIndia, India, India
23 hours ago
Job description

Location : Navi Mumbai (On-site)

Department : Sales

Reports To : Founders

About Grexa AI

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.

About the Role

We are looking for an experienced and dynamic Sales Director (Inside Sales) to lead and scale a high-performing inside sales organization at Grexa AI. This role demands proven expertise in managing large, fast-paced sales teams, driving predictable revenue, and building a culture of discipline, ownership, and continuous improvement.

You will lead a 50-member inside sales team through multiple team leads, owning the full revenue cycle, from pipeline generation to closure, while ensuring operational excellence, training rigor, and data-driven execution.

Key Responsibilities

1. Team Leadership & Performance Management

  • Lead, mentor, and motivate an inside sales team of 50 executives & managers through multiple team leads.
  • Build a culture of accountability, high performance, and continuous learning.
  • Conduct regular performance reviews, skill assessments, and career development sessions.

2. Revenue Ownership & Pipeline Management

  • Take end-to-end ownership of monthly, quarterly, and annual revenue targets.
  • Monitor and optimize pipeline health, lead flow, and conversion rates across all stages.
  • Implement strong forecasting and revenue tracking mechanisms.
  • 3. Sales Strategy & Execution

  • Own the complete inside sales funnel — from the first interaction to deal closure.
  • Design and drive scalable playbooks for lead qualification, demo calls, and follow-ups.
  • Collaborate with marketing, product, and customer success teams to improve funnel velocity and lead quality.
  • 4. Coaching, Problem-Solving & Escalations

  • Engage actively with team leads and sales executives to diagnose and solve operational bottlenecks.
  • Provide hands-on guidance and escalation support for critical deal closures.
  • Foster a problem-solving mindset across the team.
  • 5. Process Discipline, Training & CRM Hygiene

  • Institutionalise Standard Operating Procedures (SOPs) for consistent customer experience.
  • Enforce CRM discipline, call hygiene, and structured reporting practices.
  • Drive continuous training programs to sharpen product knowledge and objection handling.
  • Qualifications & Experience

  • 5+ years of total sales experience, with 2+ years in a leadership role managing large inside sales teams (40+ members).
  • Proven record of driving high-volume B2B or B2C inside sales (preferably SaaS, EdTech, or fast-scaling digital businesses).
  • Expertise in funnel management, sales forecasting, productivity analysis, and CRM usage.
  • Strong analytical mindset with comfort in data-driven decision-making.
  • Excellent communication, coaching, and conflict-resolution skills.
  • Key Competencies

  • Leadership & People Management
  • Revenue & Funnel Ownership
  • Sales Planning & Execution
  • Process Orientation & Training Design
  • Data-Driven Decision Making
  • Problem Solving & Escalation Handling
  • Why Join Grexa

    At Grexa AI, we’re reimagining how local businesses grow using intelligent automation. You’ll work alongside a seasoned founding team (ex-Testbook, scaled to 70M+ users) in a fast-paced environment that rewards ownership, innovation, and execution excellence.

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