Role & Responsibilities
- Business Solution is a dedicated business-to-business sales channel serving customers in the Business space. Inbound / Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention.
- Performing outbound calling to new and existing customers offering telecommunications products and services.
- Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.
- Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
- Simultaneously navigating through multiple systems and tools while interacting with customers.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
- Required Candidate Profile : -
- Qualification : UG, Graduate, Post Graduates can apply
- Minimum 1 yr of experience is required in Inside sales / B2B Sales / Outbound Sales(B2C).
- Excellent communication in English.
- Should be comfortable in night shifts and rotational week offs.
Skills Required
Communication, B2b Sales, Problem Solving, Navigation