Implementation Lead

Position

Implementation Lead - Procurement

About JiBe :

JiBe is the leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email and paper

Job responsibilities

• Lead and supervise a team of data analysts and data entry operators, ensuring proper allocation of tasks and deadlines.
• Provide clear instructions on data gathering, validation, entry, and system configuration, ensuring that each member of the team understands their role.
• Monitor team performance, provide feedback, and ensure training or upskilling opportunities as needed to optimize team productivity.
• Oversee the process of collection, cleansing, and validation of procurement data from clients
• Establish and enforce data quality standards and validation rules to ensure accuracy and completeness of the procurement module's data.
• Perform audits and checks on the data entered by the team, identifying and correcting discrepancies or errors.
• Develop a detailed project plan for the data population and system configuration phases, identifying key milestones and deadlines.
• Ensure alignment with overall ERP project timelines and provide regular status updates to senior management and stakeholders.
• Manage any changes in project scope or timelines by communicating effectively with stakeholders and adjusting plans accordingly.
• Collaborate with the development and technical teams to identify and log system bugs during the data entry and configuration process.
• Communicate effectively with the technical team to escalate critical issues and track the progress of bug resolution.
• Conduct root cause analysis of recurring issues and work with the team to implement permanent solutions.
• Maintain thorough documentation of data entry procedures, system configurations, and bug tracking for audit and future reference.
• Prepare detailed reports and dashboards on team performance, project milestones, and issue resolution status.
• Ensure that knowledge transfer sessions are conducted to hand over the system to business users and support team's post-implementation.
• Oversee the team during the initial go-live phase to resolve any post-implementation issues or data discrepancies.
• Coordinate with the support team for system maintenance, troubleshooting, and continuous improvement based on user feedback.
• Monitor the system's performance and data integrity, adjusting as necessary to optimize procurement operations.

Qualifications and Skills

Additional Qualifications

Skills Required

system integrations, data imports and exports