Customer Relationship Executive

Job Title : Customer Relationship Executive

Location : Raipur

Department : Sales Development

Job Summary :

We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities.

Key Responsibilities :

1. Sales Support :

• Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions.
• Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction.

2. Customer Relationship Management :

3. Lead Generation and Conversion :

4. Product Knowledge :

5. Customer Feedback and Insights :

Qualifications :

Performance Expectations :

In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company's sales objectives and customer service standards.

What We Offer :

Skills Required

crm software, Microsoft Office Suite