Role - Senior Director
Mode - Work from home (Remote)
Skill - US Residential Mortgage Valuation
Shift - Night Shift (US Time shift)
JOB DESCRIPTION -
Leadership Hiring
Years of experience - 10+ Years minimum
Director of Valuation
Springhouse is seeking a strategic and results-driven Director of Valuations to lead our valuations division. This role requires an experienced valuations professional who can transform our current operations through technological innovation and process optimization to improve margins and EBITDA significantly. The ideal candidate will have a proven track record of leveraging technology and implementing smart processes to enhance efficiency, quality, and profitability in the valuations space.
JOB ROLE :
- Lead the strategic direction and P&L management of the valuations division, with a primary focus on improving margins and EBITDA through technology implementation and process optimization
- Identify, evaluate, and implement technological solutions, including AI and automation, to streamline operations, reduce costs, improve valuation quality and turnaround times
- Manage and optimize both onshore and offshore teams to ensure maximum productivity and cost-effectiveness while maintaining high-quality standards
- Develop and execute a comprehensive roadmap for operational transformation, with clear milestones and measurable KPIs focused on margin improvement
- Identify and launch new product lines and services that diversify our valuations business and create additional revenue streams
- Strategically managing relationships with third-party appraisers and vendors, optimizing the vendor panel and negotiating favourable terms
THE SKILLS AND EXPERIENCE YOU BRING :
8+ years of valuation experience overseeing and managing the day-to-day operations of an appraisal division, including offshore and onshore teamsDeep knowledge of appraisal principles, methodologies, and techniques, including market, cost, and income approachesDirect experience managing P&L for Valuations and driving overall revenue and EBITDA performanceProven track record of unlocking efficiencies across appraisals, resulting in improved product margins through technology implementationExperience leveraging AI to automate tasks, improve quality, and elevate human input when neededStrong vendor management skills with a history of negotiating contracts, increasing vendor pools, and maintaining clear stakeholder communicationDirect experience working with lender services and auction platforms that dispose of assets through platforms like HubzuExpertise in implementing processes that ensure accurate appraisals aligned with client needs and changing market conditionsExperience generating operational and performance reports focused on KPIs like turnaround times, quality metrics, and budget managementStrong knowledge of regulatory compliance with experience in monitoring industry changes and mitigating risksHistory of collaboration with Vendor Management, Legal, and Compliance departments to ensure adherence to requirementsExperience creating and refining policies and procedures to ensure consistency and best practicesProficiency with appraisal software and valuation modelling tools, particularly EVO from Global DMSDemonstrated ability to resolve complex appraisal issues and handle disputes effectivelyA RESULTS ORIENTED LEADER OF PEOPLE :
Proven ability to prioritize effectively and understand the signal-to-noise ratio across your teamEstablished track record of performing against quarterly Objectives and Key Results (OKRs)Experience in establishing long-term vision and strategic plans to drive growth and improve performanceExceptional leadership, interpersonal, and communication skills to effectively manage teams and gain buy-in from senior managementResults-oriented mindset with focus on outputs and consistent achievement of key objectivesCore Competencies to Look for when Recruiting :
Operational Expertise :
Has 8+ years of valuation experience overseeing and managing the day-to-day operations of the appraisal division, with an offshore and onshore team, including workflow management, resource allocation, and optimizing processes for efficiency and accuracy.A deep knowledge of appraisal principles, methodologies, and techniques, including market, cost, and income approachesDirect experience in managing the P&L for Valuations and the overall revenue and EBITDA performance across ValuationsProven and established track record of unlocking efficiencies across appraisals, as demonstrated by improved product margins, with a focus on leveraging technology to automate tasks, increase appraisal and workload capacity, while improving quality and delivering faster appraisalsExperience in leveraging AI to automate tasks, improve quality and elevate the human when neededHelp identify and launch new product lines and services that diversify our valuations businessDirect and proven track record in managing relationships with third-party appraisers and vendors, negotiating contracts, increasing vendor pools, and ensuring clear communication with clients and other stakeholders.Direct experience working with lender services and auction platforms that dispose of their assets through auction platforms, like Hubzu.Strong knowledge of processes that help ensure more accurate appraisals based on the client's needs and ensuring appraisals are in line with changing market conditionsResponsible for operational and performance reports to senior management and clients, with a focus on key performance indicators (KPIs) like turnaround times, quality metrics, and budget management.Responsible for monitoring changes in regulations and laws to ensure all appraisal practices are compliant and mitigating risk on projects and proposals, with specific knowledge on the industry wide changes coming throughStrong understanding of compliance and regulatory requirements, with experience working directly with Vendor Management, Legal and Compliance departments in ensuring compliance and improving controlsExperience in creating and refining policies and procedures to ensure consistency, compliance, and best practices across all valuation activitiesFamiliarity with appraisal software, valuation modelling, and data analysis tools, with a strong preference for experience managing appraisals with EVO from Global DMSThe ability to resolve complex appraisal issues and handle disputesA Results Oriented Leader of People :
A proven track record and ability to prioritize and understand the signal-to-noise ratio across your teamA proven and established track record of performance against quarterly Objectives and Key Results, rallying the team around your OKRs and establishing buy-in and accountability to ensure they are metAn established track record in establishing a long-term vision and plan to drive growth and improve performanceExceptional leadership, interpersonal, and communication skills to effectively manage teams and interact with stakeholders and establish buy-in across senior management on the initiatives you are focused onA results-oriented leader who believes output matters and prioritizes his / her day to ensure the right results are consistently met(ref : iimjobs.com)