Nexthink Administrator

Job Purpose :

The Senior Nexthink Administrator will be responsible for the architecture, administration, and optimization of Nexthink platform services across the enterprise. This role will drive proactive IT operations, improve digital employee experience (DEX), and support strategic initiatives by leveraging Nexthink insights, automation, and real-time analytics. You will work closely with cross-functional teams, including endpoint engineering, service desk, security, and compliance, to deliver actionable insights and automation that enhance endpoint performance and user Responsibilities :

Nexthink Platform Administration :

• Serve as the primary administrator for the Nexthink platform, including deployment, configuration, integration, and ongoing maintenance.
• Manage the creation and tuning of Nexthink campaigns, remote actions, dashboards, alerts, and investigations.
• Monitor Nexthink health, collector distribution, agent deployment, and version control.
• Collaborate with IT operations to align platform configurations with enterprise policies and performance

goals.

Digital Employee Experience & Analytics :

Automation & Remediation :

Collaboration & Integration :

Reporting & Governance :

1. Nexthink dashboards, investigations, campaigns, remote actions

2. Scripting (PowerShell, Python, or similar)

3. Endpoint platforms (Windows 10 / 11, macOS)

1. Microsoft Intune, SCCM, Jamf, or other MDM platforms

2. ITSM platforms like ServiceNow

(ref : hirist.tech)