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Senior Ticketing Executive

Senior Ticketing Executive

RehlatHyderabad, Telangana, India
4 days ago
Job description

🌍 We’re Hiring : Senior Ticketing Executive

Location : Hyderabad, India

Experience Required : 5–6 years

Employment Type : Full-time

We are looking for a highly skilled Ticketing Executive to join our growing travel team. If you’re experienced with Galileo (and ideally Sabre as well), passionate about delivering exceptional customer support, and confident handling complex ticketing scenarios, we want to meet you.

🔹 Responsibilities

  • Handle ticketing, reissues, revalidations, and refunds accurately and efficiently
  • Process EMDs / EMCs, exchanges, voluntary / involuntary changes , and other ticketing requests
  • Support customers with any travel-related inquiries, ensuring fast and professional service
  • Coordinate with airlines and suppliers to resolve ticketing issues
  • Maintain high accuracy and attention to detail in all PNR and GDS operations

🔹 Requirements

  • 5–6 years of experience in airline ticketing and reservations
  • Strong proficiency in Galileo (must-have) ; Sabre knowledge is a plus
  • Solid understanding of airline fare rules, commissions, penalties, and refund / reissue logic
  • Excellent communication and problem-solving skills
  • Ability to work independently and handle time-sensitive requests
  • Customer-focused mindset with strong follow-up discipline
  • 🔹 Why Join Us?

  • Opportunity to work with a dynamic, supportive, and fast-growing travel team
  • Competitive salary and growth potential
  • Exposure to multi-market travel operations
  • If you fit the profile, please apply or share this post with someone who might be a match.

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    Senior Executive • Hyderabad, Telangana, India

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