IN-Associate_L2 Support_MS Engg_Advisory_Kolkata

Line of Service

Advisory

Industry / Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

• Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more   about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities :

1. Analyze and resolve issues raised by users through ServiceNow tickets and other channels, adhering to established response standards for timeliness and quality

2. Validate data supplied by users and upload to systems using established processes

3. Coordinate support activities with specialists on other teams

4. Support testing and documentation

Mandatory skill sets :

L2 Support

Preferred skill sets :

Years of experience required :

3-4 Years

Education qualification :

B.Tech / B.E. / MCA

Education (if blank, degree and / or field of study not specified)

Degrees / Field of Study required : Bachelor of Engineering

Degrees / Field of Study preferred :

Certifications (if blank, certifications not specified)

Required Skills

Technical Support

Optional Skills

Automated Testing

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

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Skills Required

Servicenow, Sharepoint Online, Technical Support, Automated Testing, .NET, L2 Support, C Sharp