Lead Generation -Manager

Role Overview : We are looking for an experienced Assistant Manager – Service Delivery (IT Projects) to oversee delivery for enterprise IT and SaaS clients. The role involves managing multiple projects with Project Leads, ensuring seamless execution, team performance, and client success. The candidate will play a pivotal role in scaling IT accounts, driving delivery efficiency, and building long-term client relationships.Key Responsibilities : Project Delivery & PerformanceOwn delivery for all IT vertical projects, ensuring timely, high-quality lead generation.Collaborate with Project Leads to plan, execute, and review project performance.Monitor lead pipeline health, quality compliance, and adherence to client SLAs.Ensure team utilization and manage project profitability.Team ManagementManage a team of Project Leads and Associates handling IT / SaaS accounts.Build technical know-how of IT industry use cases, buyer personas, and lead qualification criteria within the team.Conduct structured training sessions on IT / SaaS lead generation techniques .Client Management & Relationship BuildingAct as the delivery SPOC for IT / SaaS / BFSI clients.Lead regular client calls, provide insights on campaign progress, and recommend improvements.Build trusted client relationships and support