Area Collections Manager

Position Title : Cluster Collection Manager

Minimum Qualification : Graduation or equivalent

Professional Experience :

• Minimum 7 years of NBFC / HFC / HL / LAP Collections Experience
• Minimum 3 years of team / branch handling
• Strong knowledge of interest rates and calculations

Personality Traits :

Confident, proactive, strong prioritization skills, sound problem-solving ability, and excellent communication skills.

Role Overview

The Cluster Collection Manager is responsible for overseeing and driving the collections function across assigned clusters, ensuring achievement of collection targets, adherence to regulatory guidelines, and continuous improvement in collection efficiency. The role demands strong operational leadership, customer management, and team development capabilities.

Key Responsibilities

1. Business Perspective

2. Customer Perspective

3. Process Perspective

4. Development Perspective

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