Manager-LTL Freight Billing & Automation
ARDEM Data ServicesJamnagar, Gujarat, India15 days ago
Job descriptionStand up full LTL workflows : intake → validation → rating → exception handling → invoice audit / reconciliation → client reporting. Lead onboarding and establish process controls for EDI 204, 210, 214, 990, 997 / 999 transactions. Drive KPI attainment and ongoing improvement in accuracy, cycle time, and exception reduction. Build operational dashboards and playbooks that function as “the client’s billing department.” Conduct QBRs to demonstrate cost-to-serve and value capture. Identify upsell opportunities such as EDI 210 audit, accessorial charge analytics, carrier rate analysis, and OS&D workflows. Deep understanding of accessorials & exceptions : appointments, limited access, liftgate, inside delivery, protect-from-freeze, blind shipments. Knowledge of NMFC classification, density logic, and ClassIT+ 2025 updates. Experience reconciling EDI 210 invoices, BOL / PRO tracking, and dispute handling. Hands-on with SMC³ (RateWare, CzarLite, CarrierConnect) and major TMS platforms (McLeod, MercuryGate, OTM, Blue Yonder, Manhattan). 7+ years in freight / logistics (minimum 3 years in PM / Client Manager role). Prior experience in BPO / Shared Services or carrier / 3PL operations is strongly preferred. Executive-level English communication skills — confident in presenting to U.S. clients. Work history with leading LTL carriers or 3PLs (ODFL, XPO, Estes, Saia, FedEx Freight, R+L, PITT OHIO). Exposure to freight audit / payment processes. Working knowledge of Python / SQL, RPA, and dashboard design. First-Pass Invoice Accuracy (FPY) : ≥ 98% on EDI 210 reconciliation. Exception Rate : ↓ 30–50% in 90 days (reweigh / reclass / accessorial disputes). Cycle Time : Continuous reduction; higher auto-rating hit rate via SMC³. Client NPS : ≥ +40 | Account Growth : ≥ 10% YoY expansion. SLA Attainment : Timely responses, backlog control, and exception aging targets met. Bachelor’s degree in Supply Chain, Logistics, Engineering, or Business (MBA preferred). Proven leadership managing remote, client-facing teams for U.S. shippers / carriers. Hands-on with EDI transaction sets (204 / 210 / 214 / 990 / 997-999) and SMC³ + major TMS.
Manager — LTL Freight Billing & Automation
Location : Remote (India)
Shift : Full-time | Strong overlap with U.S. Eastern Time
Experience : 7-12 years
Role Mission
Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth. You’ll build automation-driven, high-accuracy billing solutions that deliver measurable client value in accuracy, speed, and customer satisfaction.
What “Great” Looks Like
You’ve run LTL back-office / billing or logistics PMO operations for U.S. shippers, carriers, or 3PLs. You’re fluent in LTL exceptions and accessorials (reweigh / reclass, limited access, liftgate, blind shipments, appointments, etc.), can reconcile EDI 210 invoices, track via PRO, and improve first-pass yield using SMC³ (RateWare, CzarLite, CarrierConnect) and a modern TMS.
Key Impact Areas
1. Pre-Sales Solutioning
- Partner with Sales as the operational SME to translate discovery into detailed future-state workflows, SLAs, FTE & automation models, and a pilot plan.
- Align with “co-creation” style BPM delivery — domain-led, data-backed, and measurable.
2. Transition & Implementation
3. Delivery & Continuous Improvement
4. Client Success & Growth
Must-Have Expertise
LTL Domain Mastery
Technical Tools
Experience
Nice-to-Haves
KPIs You’ll Own
Qualifications
Why ARDEM
Own outcomes, not tickets. You’ll collaborate with clients to design and scale next-generation LTL billing and automation processes — seeing your playbooks become industry standards across freight operations.
Create a job alert for this search
Automation • Jamnagar, Gujarat, India
Related jobs
- Promoted
Analyst, Invoicing
UnitedLexJamnagar, IN UnitedLex (erstwhile iRunway India Pvt Ltd).Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of...Show moreLast updated: 16 days ago
- Promoted
- New!
Delivery Manager
Quess Corp LimitedJamnagar, IN We are looking for an experienced.You will lead large-scale initiatives, introduce new capabilities, and drive continuous improvement across products and platforms.
This role involves managing techn...Show moreLast updated: 14 hours ago
- Promoted
- New!
Delivery Manager
LTIMindtreeJamnagar, IN We are hiring Delivery manager role.Experienced Senior Manager with 7 to 11 years of expertise in delivery management specializing in stakeholder management benefits management risk and crisis mana...Show moreLast updated: 12 hours ago
- Promoted
- New!
SAP Application Services Delivery Manager
LTIMindtreeJamnagar, IN SAP Application Services Delivery Manager.SAP with at least 5 years in AMS leadership roles.The SAP Application Services Manager will lead the end-to-end delivery and operations of SAP Application ...Show moreLast updated: 14 hours ago
- Promoted
Managed File Transfer
CapgeminiJamnagar, IN Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...Show moreLast updated: 30+ days ago
- Promoted
Billing Engineer
Desire Energy Solutions Pvt. Ltd.Jamnagar, IN Prepare, review, and issue project invoices as per contract terms.Ensure accurate, timely billing for services and materials.
Maintain complete billing documentation and audit-ready files.Conduct co...Show moreLast updated: 30+ days ago
- Promoted
Platform Automation Manager - Cypress
Bread FinancialJamnagar, IN Platform Automation Engineering Manager will be responsible for leading test automation frameworks, tooling, and test data management to optimize enterprise processes through innovative quality eng...Show moreLast updated: 1 day ago
- Promoted
US Billing + Accounting
AKM GlobalJamnagar, IN We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 30+ days ago
- Promoted
- New!
Senior Manager / Manager (FCL Sales) - Logistics @Mumbai
AllcargoJamnagar, IN We are seeking a dynamic and results-driven FCL Sales Manager to drive Full Container Load (FCL) freight sales.The ideal candidate will have strong industry knowledge, a proven track record in inte...Show moreLast updated: 14 hours ago
- Promoted
- New!
Delivery Manager
TalentgigsJamnagar, IN Job Title : Global Delivery Manager.CSAT (Customer Satisfaction) scores.This position requires a strategic thinker who can balance client needs, delivery excellence, and operational efficiency while...Show moreLast updated: 14 hours ago
- Promoted
Manager-LTL Freight Billing & Automation
ARDEM Data ServicesJamnagar, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 16 days ago
- Promoted
Freight Forwarding Operations Manager
Triaxa - FZCOJamnagar, IN Freight Forwarding Operations Manager & Founder Mentor.Shipping, Freight Forwarding & Logistics.K INR (negotiable for strong candidates).
FCL, LCL, air cargo, courier, consolidations.Prepare, review...Show moreLast updated: 3 days ago
- Promoted
Automation Specialist
People Prime WorldwideJamnagar, IN They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guide customers from what’s now to what’s next by un...Show moreLast updated: 30+ days ago
- Promoted
Guidewire Billing Center Developer
TechDoQuestJamnagar, IN Over 02+ years of hands on experience working as a Guidewire Developers.Experience with guidewire development language – GOSU.
Experience with Guidewire Billing Integration.Show moreLast updated: 30+ days ago
- Promoted
Manager – Replenishment Planning
Shalina HealthcareJamnagar, IN Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa.For the last 40 years we have made it our mission to provide quality medicines to those who need it the most....Show moreLast updated: 30+ days ago
- Promoted
- New!
SME (Medical Coding & Revenue Cycle Managent)
RapidClaimsJamnagar, IN About RapidClaims RapidClaims is a leader in AI-driven revenue cycle management , transforming medical coding and revenue operations with cutting-edge technology.
The company has raised $11 million ...Show moreLast updated: 8 hours ago
- Promoted
Senior Manager
Lactalis IndiaJamnagar, IN Description : Manager – Accounts Payable & Accounts Receivable (Shared Services).Department : Finance Shared Services.Reports To : Head – Finance & Accounts.
Location : Lactalis India, Chennai.To lead a...Show moreLast updated: 10 days ago
- Promoted
- New!
Senior Manager / Manager (FCL Sales) - Logistics @Ahmedabad
AllcargoJamnagar, IN We are seeking a dynamic and results-driven FCL Sales Manager to drive Full Container Load (FCL) freight sales.The ideal candidate will have strong industry knowledge, a proven track record in inte...Show moreLast updated: 14 hours ago