Head of Client Servicing (Events Industry)

ABOUT WISHMAKERS :

Wishmakers is a creative agency specializing in brand campaigns, live events, exhibitions, and activations—all designed to tell powerful stories and help brands connect meaningfully with audiences.

Website : wishmakers.in

Instagram : @wishmakersevents

What You’ll Do

• Lead & Inspire : Guide our client servicing team, supporting, motivating, and mentoring account executives and managers to deliver exceptional service and memorable brand experiences.
• Strategic Partnerships : Serve as the primary point of contact for key clients, building trust-based relationships and proactively identifying opportunities for business growth.
• Campaign Oversight : Oversee the end-to-end delivery of complex events, campaigns, activations, and IPs—ensuring projects are on time, within scope, and exceed client expectations.
• Ideation & Problem Solving : Collaborate with creative, production, and project teams to craft innovative solutions, troubleshoot issues, and translate briefs into actionable plans.
• Business Development : Spot upselling or cross-selling opportunities with existing clients, contribute to pitches and proposals, and participate in new business initiatives.
• Quality Champion : Uphold Wishmakers’ high standards on every project—ensuring effective communication, attention to detail, and a proactive client-first approach.

About You

What We Offer