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CRM -Executive / TPA

ConfidentialBengaluru / Bangalore

14 days ago

Job description

Job description

Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
Track and control documents to ensure TAT of claims / cards as per SLA.
Feedback from Insurers and Corporates.
Additional revenue opportunities from existing Corporates.

Non voice coordinator

Respond to queries from the employees of the corporate through e-mails.

Maintain weekly reports on claims and queries and the TAT of the same

Escalate issues as per the escalation matrix.

To attend to any other assignments assigned to you from time to time.

Skills Required

Sla, TAT, Client Support

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Crm Executive • Bengaluru / Bangalore

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