Senior Network Administrator [T500-21021]

About Ferguson :

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Duties and Responsibilities :

• Follow hardware requirements, configuration guides, and documented restoration procedures for branch networks.
• Direct the activities for the installation, maintenance, and operation of routers, switches, wireless, voice, and related peripheral equipment.
• Coordinate and engage with field technicians to ensure proper installation, activation, and repair of network components.
• Work with WAN providers and vendors to ensure timely reporting and escalation of network-related problems.
• Assist in documenting and maintaining SOPs that support daily network operations.
• Troubleshoot and help isolate network failures and performance issues; work closely with vendors for resolution.
• Responsible for monitoring and reporting on the status of applicable WAN circuits and components.
• Maintain IP Address management system and related processes.
• Update Configuration Management as required to track inventory and other configuration items.
• Responsible for the configuration and maintenance of secondary connections across the WAN (DMVPN via broadband, LTE, or other transport).
• Handle network-related escalations, questions, and requests on network issues and escalate to Senior Admins as needed
• Work with other groups within IT to resolve network related issues as needed.
• Work after-hours as needed in support of the operation of the enterprise network environment and participate in an on-call rotation.

Platform administration :

Qualifications and Requirements :