Telecaller / Admission Counsellor

Job Description

Telecaller / Admission Counselor

We are looking for enthusiastic and customer-focused Telecallers / Admission Counselors to join our Admissions team. If you are passionate about guiding students and supporting their academic journey, we’d love to hear from you.

Key Responsibilities

Handle inbound and outbound calls related to student enquiries and admissions.

Provide accurate information about courses, eligibility, and the admission process.

Maintain lead follow-ups and ensure timely conversions.

Update and manage leads through CRM tools.

Assist in admission campaigns, counselling sessions, and parent / student support.

Eligibility Criteria

Graduate in any discipline.

1–2 years of experience in Telecalling or as an Admission Counsellor (preferably in the education sector).

Experience with NPF (NoPaperForm) , Merrito , or similar CRM / enquiry management tools will be an added advantage .

Strong communication skills and a student-centric approach.

Ability to work in a fast-paced admissions environment.

How to Apply

Interested candidates can apply directly through this posting or send their updated resume to :

careers@alphagroup.edu