Application Support Engineer (Chat / Email) - Trading Analytics Platform

Remote (India) | 5 : 30 PM – 3 : 30 AM IST (US Market Hours)

Monday–Saturday | Full-Time | Probation : 3 Months

₹60,000 – ₹70,000 / month + Bonus

Apply Now :

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English ->

this is non-negotiable!

Important : Candidates who “want to join to learn trading” will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform .

This is a technical, product-centric support role — not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team .

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

Hiring Process

Why Join Us

Apply Now :

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you’re sharp, disciplined, and genuinely passionate about trading / product support and want to grow in an well rewarding career path, we want to hear from you.