Solution Adoption Analyst

Req ID :

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the Job :

Alstom has deployed a standardized set of applications and processes globally to harmonize operations and ensure consistency across all regions. To maximize the value of these Core Model tools at every site, a dedicated team—Solution Adoption—was established.

The Solution Adoption team is responsible for designing and implementing a structured methodology, supported by governance frameworks and metrics. This approach enables objective measurement of solution and process adoption, and facilitates the definition of targeted improvement action plans. These plans are developed collaboratively and monitored closely with site, regional, and central stakeholders to ensure sustained impact and alignment.

The Solution Adoption Analyst is part of the IS&T team and ensures the effective application of the methodology across initiatives and stakeholders.

Key Responsibilities & Accountabilities :

• Planning : Organize activities with a focus on capacity management, deadlines, deliverables and stakeholders commitment.
• Follow-Up : Ensure that participants frequently update actions plans with consistent and relevant information
• Reporting : Report in a timely manner (specific governance) status by following standards
• Escalation : Escalate difficulties when needed to address challenges promptly.
• Quality : Ensure that the good quality of deliverable
• Process : Ensure that the Process are followed
• Communication : Communicate effectively with stakeholders, with a particular focus on end-user needs and feedback.

A proactive mindset is essential across all responsibilities, with a strong emphasis on ownership, continuous improvement, and cross-functional collaboration.

Education & Experiences :

Key Skills & Competencies :

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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