Job Type : Full-Time
Reports To : GM – Operations
Locations Hiring : Kukatpally | Secunderabad | Vijayawada
About Ferty9 Fertility Center
Ferty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.
Role Overview
We are seeking a Center Manager to drive operational and financial excellence at our IVF centers. The role involves budgeting, performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.
Key Responsibilities
- Prepare annual operating budgets & performance targets in line with corporate strategy
 - Ensure achievement of financial & operational targets
 - Monitor revenue, profitability & team performance against defined KRAs
 - Lead cost optimization and compliance initiatives
 - Oversee SOP implementation, medical record management, and audit readiness
 - Act as an escalation point for operational issues and ensure medico-legal compliance
 - Liaise with sales & marketing teams for brand visibility in local markets
 - Coordinate monthly P&L with the corporate MIS team
 - Drive patient satisfaction, retention, and conversion metrics
 
Key Skills & Metrics
Strong leadership & people management skillsProven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)Customer satisfaction (NPS 90%) & retention focusExcellent knowledge of compliance & medico-legal requirementsProcess-driven with attention to detailApply Now : careers@ferty9.com