Lead application support efforts for .NET-based enterprise systems, ensuring high availability and performance.
Troubleshoot and resolve issues across backend (.NET / C#) and frontend (Angular) components.
Analyze, debug, and optimize SQL Server queries to improve database performance.
Investigate and resolve Web API integration and service-related issues.
Manage deployments and application configurations in Azure or AWS environments.
Collaborate with Development, QA, and DevOps teams to identify root causes and implement permanent solutions.
Develop automation scripts using PowerShell to streamline support processes (when applicable).
Participate in incident, problem, and change management following ITIL standards.
Communicate technical resolutions clearly to both business users and internal stakeholders.
Drive continuous improvement initiatives for system stability and performance.
Qualifications :
Education : Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience : 6–8 years of experience in .NET application support or development, with hands-on troubleshooting experience.
Technical Skills :
Strong proficiency in .NET Framework / Core and C#.
Hands-on expertise in Angular (TypeScript, HTML, CSS).
Strong knowledge of SQL Server—query tuning, debugging, and data analysis.
Experience with Web API analysis and integration troubleshooting.
Familiarity with Azure and / or AWS environments.
Understanding of CI / CD pipelines (preferably Azure DevOps).
Working knowledge of IIS configuration and performance tuning.
Basic scripting experience in PowerShell (preferred).
Soft Skills :
Excellent problem-solving and analytical thinking for root cause identification.
Strong communication and documentation skills.
Ability to coordinate with cross-functional teams and manage priorities under pressure.
Familiarity with ITIL processes and enterprise support methodologies.
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Lead Engineer Dotnet • kannur, kerala, in
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