Client Engagement Specialist

Company Description

Ikyam Solutions, an SAP GOLD PARTNER, has over a decade of experience in driving businesses toward automation and digital resilience. Specializing in ERP services and product innovations, Ikyam adds value at every stage of the business lifecycle. Guided by the core principles of Strategize, Transform, Adopt, Realize, and Sustain (START), Ikyam delivers tailored digital transformation solutions that meet specific market needs. With a consulting-led approach, the company excels in turning challenges into opportunities, ensuring exceptional outcomes for customers and partners. Ikyam is a trusted partner for businesses pursuing comprehensive digital transformation solutions.

Role Description

This is a full-time, on-site role for an Inside Sales Representative based in Bengaluru. On a daily basis, the representative will focus on lead generation, nurturing client relationships, and driving sales within the designated territory. Responsibilities also include identifying potential customers, addressing client inquiries, ensuring customer satisfaction, and coordinating with internal teams to meet sales targets and organizational goals.

Qualifications

• Strong experience with Inside Sales and Lead Generation skills, with a proven ability to meet or exceed sales targets
• Exceptional Communication and Customer Service skills to build and maintain strong client relationships
• A focus on ensuring Customer Satisfaction through proactive engagement and problem-solving
• Organizational, time-management, and teamwork abilities to thrive in a dynamic sales environment
• Relevant experience of 6 months to 1 year in a similar role, preferably in IT or software solutions
• Proficiency in CRM tools and other sales-related platforms is an advantage
• Bachelor’s degree in Business, Marketing, or a related field is preferred