Business Development
- Handle and expand the Alloy Steel business of the company.
- Coordinate with customers and manage all sales-related interactions.
- Process inquiries, prepare quotations, and manage contract reviews.
- Ensure customer satisfaction through quality material supply and timely delivery commitments.
- Create and process sales orders; coordinate with PPC and plant for material readiness and dispatch.
- Maintain daily and weekly sales performance reports.
- Follow up on outstanding payments to ensure timely collections.
- Prepare and process credit and debit notes.
- Develop new clients by studying market variables such as cost, service, and competition.
- Conduct market research to analyze demand, assess potential, and provide insights for business strategy.
- Build strong relationships with key decision-makers and buyers during the negotiation process.
Sales & Marketing
Manage business operations and strategic planning for Alloy Steel in OEM sectors.Lead sales and marketing initiatives for Alloy Steel in domestic markets.Strategize and implement value-added steel marketing plans.Design competitive sales programs and strategies to increase product awareness and drive business growth.Analyze market trends and competitor activities to shape marketing strategies.Coordinate with internal teams to ensure smooth marketing execution.Launch and promote new products to support diversification and business development goals.Customer Relationship Management
Address and resolve customer complaints with timely and accurate solutions.Interface with customers to understand requirements and provide product customization.Deliver excellent customer support to build credibility and loyalty.Develop and maintain strong relationships with key clients for business retention and growth.Conduct customer profitability analysis and identify areas for improvement in client servicing.Skills Required
Business Development, Sales Coordination, Customer Relationship Management, Sales Order Processing