Site Reliability Engineer

About the company :

At WizCommerce, we are revolutionising B2B commerce for manufacturers, wholesalers, and distributors across the USA, India and Canada. Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth. Recognizing the challenges posed by outdated software and cumbersome offline selling methods, we offer a cutting-edge, AI-powered B2B sales app designed to enhance customer engagement.

Our platform allows sales representatives to take orders seamlessly, whether at trade shows, in the field, or online. With our industry’s only AI engine, reps can upsell effectively and automate internal processes, all while enjoying an intuitive and beautifully crafted user interface. Efficiency and user experience go hand in hand in our design philosophy.

While B2C e-commerce has rapidly advanced, the B2B sector has often lagged behind, relying on disjointed systems. At WizCommerce, we see a vital opportunity to disrupt this space, bringing the same level of innovation that consumers expect. Our vision is to equip B2B businesses with the tools they need to thrive in a competitive market, streamline operations, and enhance customer interactions.

If you want to disrupt a Trillion$+ space, WizCommerce is the place to be. Read more about us : Forbes , The Morning Star Yourstory or our website !

Founders :

Divyaanshu Makkar (Co-founder, CEO)

Vikas Garg (Co-founder, CCO)

Why should you join us?

Huge Market Size : B2B commerce is just in India and the US. Our two main geos are a 5 Trillion$+ space, waiting to be disrupted. Every start-up has a risk of going to 0, but few have a market large enough to become 100B$+ companies.

Never-ending exciting opportunities : If you are a person who loves to dig deeper into problems, figure out solutions, take ownership and implement the solution and then chill - this is the right place for you. We are building something that has never been made before

Customers love us : There are many times when customers have invited us to stay with them to understand their pain points as we have exceeded their expectations in every feature launch, that’s the ownership and quality bar we set here.

We’re looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods.

Role & Responsibilities :

System Reliability & Monitoring : Design and implement monitoring solutions to track system performance, uptime, and critical metrics.

Incident Response : Act as the first responder during system outages, resolving issues or escalating as needed.

Automation : Develop tools and scripts to automate routine tasks, ensuring scalability and minimal downtime.

Capacity Planning : Forecast and plan for growth in system capacity and scale resources accordingly.

Performance Tuning : Continuously monitor and optimize the performance of systems and applications.

Collaboration : Work with cross-functional teams, including DevOps and engineering, to improve system design and deployment processes.

Security & Compliance : Ensure systems meet security and compliance standards, including backups, disaster recovery, and failover strategies.

Documentation : Maintain clear and detailed documentation of system architecture, configuration, and procedures.

Qualifications and Skills :

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

1+ years of experience in SRE or DevOps

Proven experience in managing and supporting cloud infrastructure (AWS, Azure, or GCP). Experience with GCP is a plus.

Proficiency in programming languages such as Python, Go, or Shell scripting.

Experience with containerization tools like Docker and orchestration platforms like Kubernetes and repo-manager like Helm.

Strong understanding of CI / CD pipelines and configuration management tools (Jenkins, Ansible, Terraform).

Expertise in monitoring tools such as Prometheus, Grafana, or NewRelic.

Strong troubleshooting and problem-solving skills.

Compensation : Best in the industry

Role location : Bengaluru / Gurugram

Website Link :