This role will be responsible for supporting 24x7 operations thus requires working night / weekend shifts on a rotational basis to support the business requirements of the organizationPrimary responsibilities include monitoring and triaging all security events coming into SOC / CDC from multiple sources. Security events include but not limited to; social engineering attacks, malware, DDoS, data exfiltration, ransomware etc.Triage for first 20 minutes as per standard operating procedure, and post which engage Tier2 for further assistanceIdentifying and Analyzing of security event and incident data by leveraging Orchestration tool workflows and knowledge baseUpdating the Ticketing system thoroughly and timelyCommunicating with stake holders for making sound recommendations on mitigation and or prevention techniquesFollow up and resolution of issues / tickets timely per SLA sFollow-up on pending tickets and issues ensuring SLA sWorking closely with Tier2 and Tier3 teamsEscalating security events in a timely mannerStaying current with new Use Cases and process changesActively participate in brown bag sessionsThe individual must also have a good awareness of current and developing security threats and technologiesStrong proficiency in security event investigations, also in written and spoken EnglishStrong interpersonal skills and a good team playerPrior professional services experience in 24x7 SOC or CDC operations is desiredBachelor s degree or Master s Degree in Computer Sciences or in Cyber Security3 - 5 years of experience working in a SIEM tool with strong background in security incident response and system operationsCEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0 knowledge is a plusMinimum Qualifications :
- Bachelor s degree in Engineering, Information Systems, Computer Science, or related field.
- OR
- High school diploma or equivalent and 2+ years of cybersecurity-relevant work experience.
- Physical Requirements :
- Frequently transports and installs equipment up to 40 lbs.
Skills Required
Ceh, Siem, Soc, Cybersecurity, Security Monitoring, Incident Response