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Manager Dev Ops (E-commerce)

Manager Dev Ops (E-commerce)

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

POSITION RESPONSIBILITIES

Percent of Time

  • Understand Zoetis Digital Strategy
  • Understand Zoetis digital strategy, eCommerce goals, operational process improvements, and technology needs.
  • Collaborate on eCommerce Strategy and Implementation
  • Work with ZTD peers and business counterparts for driving and managing e-commerce technical strategy and implementation for Zoetis.
  • Provide Industry Insights to Leadership
  • Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the overall performance of processes and tools.
  • Project Life Cycle Planning
  • Key contributor for high-level planning of project life cycles and activities.
  • Collaborate on Project Requests and Estimates
  • Collaborate with team to review and analyze project and enhancement requests to determine complexity, potential impacts of the changes, and provide resource / cost estimates.
  • Understand Business Controls and Impact
  • Understand key business controls and impacts of changes caused by functionality, technology changes, and changing business needs.
  • Ensure Governance Adherence
  • Ensure adherence to global development governance model.
  • Continuous System Monitoring and Improvement
  • Ensure adherence for continuous monitoring and improvement of system performance.
  • Maintain Organizational Quality Indicators
  • Enhance and maintain organizational quality indicators and ensure best practices are not violated.
  • Training and Knowledge Transfer
  • Train and transfer knowledge to other team members, users, and stakeholders as required.
  • Engage with Compliance and Audit Teams
  • Engage with the compliance, audit, business, and ZTD teams on SOX and audit requirements.
  • Supervise and Manage Direct Reports
  • Supervise direct reports.
  • Team Member Development
  • Responsible for orientation, on-going training, and development by providing career coaching and counseling to ensure team members are prepared for advanced opportunities.
  • Assist in Goal Setting and Development Plans
  • Assist direct reports in creating specific objectives and development plans ensuring the ability to measure success and development in a timely manner.
  • Provide Performance Feedback
  • Provide performance feedback and written reviews on a periodic basis.

QUALIFICATIONS

Education :

  • Bachelor's degree in computer science, information systems, or any other technology-related field.

    • Experience :

  • 8+ years of experience in delivering complex web projects, preferably based on SAP Commerce Cloud (Hybris) platform.
  • Experience with 2-3 full end-to-end eCommerce implementations , preferably on SAP Commerce Cloud (Hybris) with integration needs with SAP ERP.
  • Experience managing and delivering key components of large eCommerce projects or similar projects.
  • Preferred experience with SAP Commerce (Hybris) B2B and B2C modules or similar platforms.
  • Good understanding of eCommerce-related technologies .
  • Knowledge of CDNs such as Akamai.
  • Knowledge of incremental changes with the last few SAP commerce platform upgrades.
  • Working knowledge of the tracking and reporting processes required to keep business and project teams up to date.
  • Demonstrated ability to work independently across organizational regional and global boundaries, multitask, and manage multiple projects in a cross-divisional and cross-functional environment.
  • Adept at understanding customer challenges, navigating from problem to resolution, and communicating process and resolution effectively both verbally and in writing.
  • Demonstrated ability to lead teams and interact comfortably with all levels of management and staff.
  • Managing internal colleagues, service providers, and vendors for development and integration related activities on delivery as well as operational needs.
  • Strong understanding of Agile and Scrum methodologies .

    • Skills :

  • Excellent written, oral, and presentation skills , Fluency in English (written and spoken) is a must.
  • Customer focus .
  • Strategic thinking and analytical skills .
  • Timely decision making and problem-solving skills .
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Project Plan).

    • PHYSICAL POSITION REQUIREMENTS

  • Flexibility to work times in US EST Time .

    • EMPLOYMENT TYPE

    Full time align

    Skills Required

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    Ecommerce Manager • Hyderabad / Secunderabad, Telangana