Job Objective :
The Stakeholder Engagement Lead Sr Consultant will manage stakeholder engagement and program coordination for large-scale projects, ensuring effective communication, collaboration, and alignment across project teams, senior management, partner organizations, and end-users.
Primary Responsibilities :
- Develop and implement a stakeholder engagement strategy to ensure smooth coordination and collaboration across all involved entities
- Act as the primary liaison between project teams, senior management, partner organizations, and end-user representatives
- Facilitate regular governance meetings, workshops, and briefings to track progress and resolve issues
- Maintain a stakeholder communication plan, ensuring timely dissemination of project updates, milestones, and policy changes
- Gather, document, and relay feedback from stakeholders to project managers, business analysts, and development teams
- Support change management initiatives, including awareness campaigns, user onboarding, and training coordination
- Work closely with documentation, training, and helpdesk teams to ensure clarity and consistency in communication materials
- Monitor adoption levels of deployed systems and identify areas for improvement or additional engagement
- Leverage AI-powered tools (e.g., ChatGPT, automated survey platforms) to streamline communication, summarize meeting notes, and analyze stakeholder feedback
- Maintain records of stakeholder interactions, decisions, and commitments for governance and audit purposes
Education & Qualifications :
Bachelors or Masters degree in Public Administration, Communication, IT, or related Management Professional (CMP)
Prosci Change Management Certification
PMI-PgMP (Program Management Professional)
Skills and Experience :
6-10 years of experience in stakeholder engagement, program coordination, or public communication rolesStrong understanding of governance structures and multi-agency coordination in large-scale projectsExcellent verbal, written, and presentation skills, with the ability to address technical and nontechnical audiencesProficiency in collaboration and communication tools such as MS Office, MS Teams, Zoom, and project management platformsAbility to analyze stakeholder needs and translate them into actionable project inputsFamiliarity with digital transformation, e-Governance, or enterprise-scale IT project environmentsExperience using AI-based tools for summarizing, drafting, or analyzing stakeholder communication is preferredStrong organizational, negotiation, and conflict resolution skills.Mandatory : Prior government / public sector project experience(ref : iimjobs.com)