About Company :
Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.
Job Title : ITOM
Location : (Pan India)-Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area)
Experience : 8 to 12 Years
Employment Type : Contract to Hire
Work Mode : Hybrid
Notice Period : Immediate Joiners Only
Job Description :
8 years of overall industry experience At least 6 years of experience in ServiceNow ITOM domain
Strong knowledge of ServiceNow ITOM modules Discovery Service Mapping Event Management Orchestration
Deep understanding of CMDB design data integrity and dependency mapping
Familiarity with ITIL and ITOM best practices
ServiceNow Certified System Administrator CSA and ITOM related certifications
Excellent communication and stakeholder management skills
Good to Have Skills
Exposure to ServiceNow ITOM integrations with monitoring tools eg SolarWinds Nagios Splunk
Knowledge of cloud discovery and hybrid infrastructure management
Experience with automation frameworks and orchestration workflows
Advanced ITIL certifications or ServiceNow Implementation Specialist certifications
Familiarity with DevOps and AIOps concepts
Skills Required
Orchestration, data integrity, discovery, Itil, Devops, Event Management, Automation Frameworks, Service Mapping
Itom • Hyderabad / Secunderabad, Telangana, India