About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workNeed to resolve technical queries related to Samsung home appliancesQualification : Btech, BCA, Bsc Computer Science, Diploma in EngineeringGujarati, English and Hindi language is requiredRequired Skills
Excellent communication skillsTechnical troubleshooting abilitiesPreferred Skills
Experience in customer servicePay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
i5 or aboveWindows 11 or aboveWifi speed- 20 Mbps or aboveUPS or inverter required8GB RAM or aboveFor more Information, please call Hr Alisha 8427274195
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.